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Medicare Get started with Blue Medicare Advantage

Welcome to Blue Medicare Advantage. With these next steps, you can get the most out of your plan.

Register for online access

Blue Connect is your secure, personalized member portal. You can find your plan documents, opt in to AutoPay, check claims, find care, go paperless, and more – all in one place. You can register for Blue Connect as early as 30 days before your plan starts.

Register for Blue Connect Learn about Blue Connect
Get to know your Medicare Advantage ID card

Your Medicare Advantage member ID card holds important information about your plan. Be sure to present it when you visit the doctor or pharmacist to verify your coverage so you don't overpay for care.

It's a good idea to keep this card in your wallet so you'll always have it with you. You can also access your member ID card online in your Blue Connect member portal.

Learn About Your ID Card
Schedule a visit with your provider

Keeping up with your preventive care helps improve health outcomes. Learn more about your Annual Preventive Care Visit and schedule one with your provider. 

Log in to Blue Connect to search for in-network providers and choose your primary care provider.

Find a Doctor Learn more about your Annual Preventive Care Visit
Make the most of your pharmacy benefits

If your plan includes drug coverage, learn about the steps you should take to make the most of your benefits, including:

  • Registering for online access
  • Choosing a pharmacy
  • Checking your list of covered drugs
  • Signing up for mail order delivery
  • Asking about generic alternatives
  • Keeping track of your medication
Learn More About Managing Your Drug Care
Review your Evidence of Coverage

You can review your benefits in your Evidence of Coverage (EOC) document. You can find your EOC in your Blue Connect member portal or in the Forms Library.

Your EOC document lists the benefits and services covered by your plan, your out-of-pocket cost for each service, and your prescription benefit information, if applicable.

Log In to Blue Connect
Authorize a caregiver

If someone is helping you manage your health care, we'll need your permission to share your medical information with them.

Print and complete the Member Authorization Request Form, then mail it to Blue Cross and Blue Shield of North Carolina (Blue Cross NC) at the address listed on the form.

Get Member Authorization Request Form (PDF)
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