Log In
Register for online access
Blue Connect℠ is your secure, personalized member portal. You can find your plan documents, opt in to AutoPay, check claims, find care, go paperless, and more – all in one place. You can register for Blue Connect as early as 30 days before your plan starts.
Get to know your Medicare Advantage ID card
Your Medicare Advantage member ID card holds important information about your plan. Be sure to present it when you visit the doctor or pharmacist to verify your coverage so you don't overpay for care.
It's a good idea to keep this card in your wallet so you'll always have it with you. You can also access your member ID card online in your Blue Connect member portal.
Schedule a visit with your provider
Keeping up with your preventive care helps improve health outcomes. Learn more about your Annual Preventive Care Visit and schedule one with your provider.
Log in to Blue Connect to search for in-network providers and choose your primary care provider.
Make the most of your pharmacy benefits
If your plan includes drug coverage, learn about the steps you should take to make the most of your benefits, including:
- Registering for online access
- Choosing a pharmacy
- Checking your list of covered drugs
- Signing up for mail order delivery
- Asking about generic alternatives
- Keeping track of your medication
Review your Evidence of Coverage
You can review your benefits in your Evidence of Coverage (EOC) document. You can find your EOC in your Blue Connect member portal or in the Forms Library.
Your EOC document lists the benefits and services covered by your plan, your out-of-pocket cost for each service, and your prescription benefit information, if applicable.
Authorize a caregiver
If someone is helping you manage your health care, we'll need your permission to share your medical information with them.
Print and complete the Member Authorization Request Form, then mail it to Blue Cross and Blue Shield of North Carolina (Blue Cross NC) at the address listed on the form.
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
Information in other languages: Español 中文 Tiếng Việt 한국어 Français العَرَبِيَّة Hmoob ру́сский Tagalog ગુજરાતી ភាសាខ្មែរ Deutsch हिन्दी ລາວ 日本語
© 2025 Blue Cross and Blue Shield of North Carolina. ®, SM Marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. All other marks and names are property of their respective owners. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association.