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For personalized support, you’ll be asked to log in to your Blue Connect℠ member portal.

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Our North Carolina customer service team is here to help. 
Frequently asked questions

You can find your Rx letter code in the lower right corner of your member ID card. If you don't have a letter on your member ID card, log in to the Blue Cross NC member portal to find the name of your drug plan.

If you have a Blue Cross and Blue Shield of North Carolina (Blue Cross NC) plan, you'll find the name of your plan at the top of your member ID card. You can also log in to the Blue Cross NC member portal to find a digital copy of your member ID card and your plan name.

You'll find the name of your Medicare plan at the top right of your member ID card or the bottom left. You can also find more plan details in the center of your card, below your Subscriber ID.
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Find in-network doctors, facilities, prescriptions, and more. Explore care options, or log in to the member portal to search existing coverage.

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Disclosures:

Blue Cross NC offers several decision-support tools to aid you in making decisions around your health care experience. These tools are offered for your convenience and should be used only as reference tools. You should consult your own legal counsel, tax advisor, or personal physician as applicable throughout your health care experience.

Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.

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Select an option below to get started:

To search existing coverage, log in to the member portal.
Preventive Care Mental Health Care Dental Care Vision Care Something else See if my doctor is in network

Select a plan type to browse in-network doctors, medications, and pharmacies.
Health Plan Medicare Plan Select Network Plan Dental Plan Vision Plan Explore member care resources

For a search customized to your plan, log in to the Blue Cross NC member portal.

What kind of care are you searching for?
Doctor or Facility Medication or Pharmacy

Medicare Supplement members may visit any doctor who accepts Medicare, with no network requirement.

For a search customized to your plan, log in to the Blue Cross NC member portal.

What kind of care are you searching for?
Doctor or Facility Medication Pharmacy Other care resources

For a search customized to your plan, log in to the Blue Cross NC member portal.

Select your Rx letter code:

Your Rx letter code is in the lower right corner of your member ID card. It will be a combination of a letter and number, like 2A or D4.
Codes with a 2 Codes with a 3 Codes with a 4 Codes with a 5 Shopping for a plan or don't know your code?

For a search customized to your plan, log in to the Blue Cross NC member portal.

Select a resource to continue
Autism Services Diabetes Management Cancer Care In-Network Labs Lactation Counseling Joint and Muscle Pain Maternal Health Mental Health Care Nutrition Services Preventive Care

Select your Rx letter code:

Your Rx letter code is in the lower right corner of your member ID card. It will be a combination of a letter and number, like 2A or D4.
Codes with an A Codes with a B Codes with a C Codes with a D Codes with an E Codes with an F Shopping for a plan or don't know your code?

For a search customized to your plan, log in to the Blue Cross NC member portal.

Select an option below to continue:

To search existing coverage, log in to the member portal.
Autism services Lactation counseling Services outside of NC Select Network providers In-network labs Medicare drug lists and coverage