Mail Order Drug Program

Get Prescriptions Delivered to Your Home

Order New Prescriptions and Refills Online 

Most of our insurance plans offer a prescription benefit provided by Prime Therapeutics (Prime).

Prime offers a mail order pharmacy benefit, serviced by Express Scripts Pharmacy (ESI). This mail order pharmacy allows you to order new prescriptions and refill medications on the web and have them mailed directly to you.

View details on mail order and other pharmacy services specific to Medicare Advantage plans.

Get Started With Mail Order Drugs

We've partnered with AllianceRx Walgreens Prime and Express Scripts Pharmacy (ESI) to provide our mail order drug program.

All self-funded (ASO) group members currently using AllianceRx Walgreens Prime (ARxWP) for mail order pharmacy services will use Express Scripts Pharmacy (ESI) starting April 1, 2021. Learn more about these members' transition starting April 1, 2021.

Individuals – Under 65 and Fully Insured group members will be able to use either AllianceRx Walgreens Prime (ARxWP) or Express Scripts Pharmacy (ESI) for mail order pharmacy services starting April 1, 2021. Learn more about these members' options starting April 1, 2021.

To start an order for prescription drugs or refills with Express Scripts Pharmacy (ESI), download an order form and mail to:
Express Scripts Pharmacy (ESI)
HOME DELIVERY SERVICE
P.O. Box 66577
St. Louis, MO 63166-9838

To start an order for prescription drugs or refills with AllianceRx Walgreens Prime (ARxWP), download an order form and mail to:
AllianceRx Walgreens Prime
P.O. Box 29061
Phoenix, AZ 85038-9061

Some programs are available to Blue Cross NC members for specific plans only. You'll need to check the benefits of the plan you purchase to see if you're eligible for this prescription drug benefit.

The Advantages of Mail Order Prescriptions

Using a mail order pharmacy can be a convenient and time saving benefit:

Features Phone Online
Order Refills Yes Yes
Renew Prescriptions Yes Yes
Check Order Status Yes Yes
Request Mail-Order Forms Yes Yes
View Prescription Claims History   Yes
Prescription Drug Pricing and Coverage Information Yes Yes
Find a Pharmacy Yes Yes
View Summary of Prescription Drug Benefit   Yes
Find Prescription Drug Information   Yes