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Register for upcoming Care Affiliate (Provider Portal) webinars February 26, 2025 Physicians & Specialists Facilities & Hospitals Claims & Coding

Blue Cross and Blue Shield of North Carolina (Blue Cross NC) is introducing additional provider self-services enhancements within Care Affiliate on February 26, 2025. As a reminder, the new functionality within Care Affiliate offers enhancements to continue to support our provider community, including:

Phase 1 (Pre-Check): Implemented December 9, 2024

  • Enables providers to quickly determine if prior authorization is required.
  • Directs providers to third-party vendors when appropriate.

Phase 2 (Cite AutoAuth): Go-Live February 26, 2025

  • Provides an automated, evidence-based system to facilitate the prior authorization process.
  • Allows providers to receive faster determinations.

To better help providers navigate the changes, we are offering a series of upcoming webinars. Please review the information below for details and registration information. Each session will last approximately one hour.

Provider Self-Services Q & A Session: For Care Affiliate users who attended one of our December 2024 sessions.

Provider Self-Services – Care Affiliate Basics: For new Care Affiliate users seeking detailed guidance on managing prior authorization requests through the platform.

 

Provider Self-Services – New Functionality: For experienced Care Affiliate users seeking a focused review of the new functionality.


For questions about these sessions, email ElectronicAuthorizationSupportTeam@bcbsnc.com. 

Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.

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© 2025 Blue Cross and Blue Shield of North Carolina. ®, SM Marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. All other marks and names are property of their respective owners. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association.