Skip to main content
Shop Plans Learn more about our coverage options including health, Medicare, dental and vision options for you, your family or your employees. Get Started Individual & Family Medicare Employer Vision Dental International Travel Find Care FAQ Blog Members Stay on top of your health care with helpful member resources. Members Home Medicare Health Dental Vision Find Care Member Knowledge Center Member Forms Medicare Forms Library Make a Payment Federal Employees Student Blue Healthy Blue Providers Access tools, policies and the latest information to help you care for our members. Providers Home Network Participation Networks & Programs Claims, Appeals & Inquiries Prior Authorization Services & CPT codes Prescription Drug Search Policies, Guidelines & Codes Provider News Provider FAQ Contact Us Employers Learn about our coverage options for small and large employers, and access tools and resources for your group. Employers Home Shop Employer Plans Employer Portal Support Member Forms & Resources Find Care Blog Agents Access the tools you need: rate quotes, applications, forms, the latest industry news, marketing materials and more. Agents Home Agent Services Check Eligibility Find Care Member Forms & Resources Medicare Forms Library
Contact Us
Log In
I am ... Please select A member A provider An employer An agent
Log in to Agent Services
Log in to Employer Services Register for Employer Services I'm registered but need portal access
Username Forgot username? Continue to Log In Register for Blue Connect Need help? Learn how to log in.
Log in to Blue e Register for Blue e Log in to Dental Blue
Back
Reminder: It's Important to Review and Update Your Provider Email Address in Blue e May 01, 2021 Ancillary Pharmacy Dental

March 1, 2021 Update: This communication has been updated to include information on Two Factor Authentication. 

Due to the rise in health care fraud and abuse activity, Blue Cross and Blue Shield of North Carolina (Blue Cross NC) will soon be enabling Two Factor Authentication on its provider portal, Blue e. To make sure that you maintain access to the portal, it is important to keep the contact information we have on file for you updated, especially your email address. You will soon be required to keep a valid email – one that is accessible to you – on file within your Blue e profile. 

Keeping your information current:  

  1. Ensures additional security to confirm your identity 
  2. Helps us send your health care organization timely information and updates 

Please log into Blue e and check your profile to verify your email address. It’s necessary that the email address on file is updated to continue to maintain access to the portal. 

If you have any problems logging into the Blue e network, please call the Electronic Solutions (eSolutions) HelpDesk at 888-333-8594