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Blue Cross NC Home Providers Network participation Update your name or practice information Providers Update your name or practice information

Participating practitioners, groups, and facilities can update essential contact details to ensure compliance and accurate directory listings.

 Before you begin

Be sure to keep these requirements in mind. We cannot process incomplete submissions.
Gather information

You will need:

  • Practitioner name(s) and NPI(s)
  • Tax identification number (TIN)
  • Practice location(s)
  • Medicare number if applicable
Use a practice email address

Send requests using your official practice email address.

We can't accept requests sent from personal accounts.
Plan ahead

Requests are processed in 10-30 business days.

Please submit name and location change requests ahead of time to avoid delays.
Request a name change

Submit requests to update legal name changes to ensure accurate records and compliance.
For practitioners

  • Create a formal request on official letterhead from your practice.
  • Email request letter and a copy of medical license to the Provider Updates team at ProviderUpdates@bcbsnc.com.
For groups or facilities

Change or add a practice location

Request to add or update a practice location to ensure patients can find your services.
Complete a demographic change form

Please complete the demographic change form. Make sure to specify whether the change applies to:

  • Physical address
  • Billing address
  • Contract notice address
Complete Demographic Change Form (PDF)(PDF)
Include practitioner roster

If you have a change in your roster, including terminations, please include a list of all practitioners who are part of the location change indicated on the form.
Submit change form before effective date

Submit all location change forms at least 30 days before the effective date of the location change to ProviderUpdates@bcbsnc.com.
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Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.

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