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Providers Prior authorization

Blue Cross and Blue Shield of North Carolina (Blue Cross NC) reviews certain behavioral health, medical services, equipment, and medications against health care management guidelines prior to the services being provided.1

Why we require the process

We may require prior authorization reviews to confirm:

  • Member eligibility
  • Benefit coverage
  • Compliance with Commercial and Blue Medicare medical policies regarding medical necessity
  • Appropriateness of setting
  • Requirements for use of in-network and out-of-network facilities and professionals
  • Identification of comorbidities and other problems requiring specific discharge needs
  • Identification of circumstances that may indicate:
    • a referral to concurrent review, discharge services, or case management
    • a referral to a second opinion, continuity of care, or case management
    • a referral to chronic case management
Find out if we require prior authorization

Use our search tools to determine if we need prior authorization and how to submit authorization requests.

CPT / HCPCS codes

Search for services and durable medical equipment for plans requiring prior authorization.

Prescription drugs

Search for prescription drugs for plans requiring prior authorization.

Medical policies and supporting documentation

Medical policies, medical necessity criteria, and medical record submission requirements play a part in informing our prior authorization decisions. Review these policies and what you may need to submit with prior authorization requests.

Medical policies and guidelines

Care management and medical necessity

Medical records submission and reporting

Request prior authorization