We'll be completing scheduled maintenance beginning Saturday at 10 p.m. continuing through Sunday afternoon. Blue Connect may be unavailable during this time.
Paper filing
We strongly encourage you to submit claims electronically through a clearinghouse to save time and money. However, if you need to file a paper claims, use one of the following claim forms:
UB04 form for hospital charges
CMS-1500 form for all other charges
Tips for paper claim submission:
- After completing the appropriate form, mail it to the address shown on the back of your patient's Blue Cross NC member ID card.
- Use machine-printed forms whenever possible and black ink to handwrite information.
- Include the patient's Blue Cross NC member ID number on all claim attachments and correspondence.