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Blue Cross NC Home Providers Claims, appeals, and inquiries Federal Employee Program (FEP) claims Providers Federal Employee Program (FEP) claims

Learn how to submit claims for Federal Employee Program® (FEP) plans through Blue e, EDI, and mail. 
How to submit FEP claims through Blue e
Instructions

  1. Log into Blue e
  2. Select CMS 1500 or UB04
  3. Complete form and submit
CMS 1500 Digital Form UB04 Digital Form
Contact

eSolutions Help Desk
888-333-8594, Option 1
Monday through Thursday 8 a.m. to 5 p.m. ET
Friday 8 a.m. to 4 p.m. ET
How to sign up to submit FEP claims through EDI
Instructions

You can submit commercial claims electronically as a trading partner or with a third-party clearinghouse. In either case, you or your clearinghouse will need to complete the required forms before we can accept and process any claims.
Become a Trading Partner
Contact

eSolutions Help Desk
888-333-8594, Option 1
Monday through Thursday 8 a.m. to 5 p.m. ET
Friday 8 a.m. to 4 p.m. ET
How to submit FEP claims via mail
Instructions

  1. Download CMS 1500 or UB04 form 
  2. Print and complete form 
  3. Mail paper claim form and any supporting documents to

    Blue Cross NC
    PO Box 35
    Durham, NC 27702

    Make sure all claims and attachments have member’s Blue Cross NC ID.
    Use black ink printing and completing the forms.
CMS 1500 Digital Form (PDF) UB04 Digital Form (PDF)
Contact

Blue Cross NC
FEP Customer Service
800-222-4739

Blue Cross NC

Postal Service Health Benefits (PSHB) Customer Service
888-419-5772