Learn how to submit claims for Federal Employee Program® (FEP) plans through Blue e, EDI, and mail.
- Log into Blue e
- Select CMS 1500 or UB04
- Complete form and submit
888-333-8594, Option 1
Monday through Thursday 8 a.m. to 5 p.m. ET
Friday 8 a.m. to 4 p.m. ET
You can submit commercial claims electronically as a trading partner or with a third-party clearinghouse. In either case, you or your clearinghouse will need to complete the required forms before we can accept and process any claims.
888-333-8594, Option 1
Monday through Thursday 8 a.m. to 5 p.m. ET
Friday 8 a.m. to 4 p.m. ET
- Download CMS 1500 or UB04 form
- Print and complete form
- Mail paper claim form and any supporting documents to
Blue Cross NC
PO Box 35
Durham, NC 27702
Make sure all claims and attachments have member’s Blue Cross NC ID.
Use black ink printing and completing the forms.
Blue Cross NC
FEP Customer Service
800-222-4739
Blue Cross NC
Postal Service Health Benefits (PSHB) Customer Service
888-419-5772
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
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