Find out when and how to file for the Federal Employee Program® (FEP).
Submit an FEP claim to Blue Cross and Blue Shield of North Carolina (Blue Cross NC).
Once you select the form, you'll be prompted to log in to Blue e where you can complete and submit it.
You can submit FEP claims electronically as a trading partner or with a third-party clearinghouse. In either case, you or your clearinghouse will need to complete the required forms before we can accept and process any claims.
Print, complete, and mail paper claim form to:
Blue Cross NC
PO Box 35
Durham, NC 27702
Make sure all claims and attachments have member’s Blue Cross NC ID.
Use black ink when printing and completing the forms.
eSolutions Help Desk
888-333-8594, Option 1
Monday through Thursday, 8 AM to 5 PM ET, and Friday, 8 AM to 4 PM ET
FEP Customer Service
File an inquiry when you have a contractual dispute that is not related to billing, coding, or medical necessity.
Mail:
Blue Cross NC
Federal Employee Program
PO Box 2291
Durham, NC 27702
Fax:
919-287-5489
Reach out to FEP Customer Service for support.
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
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