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Commercial plan claims

   

How to submit commercial claims through Blue e

Instructions

  1. Log into Blue e
  2. Select CMS 1500 or UB04
  3. Complete form and submit
CMS 1500 Digital Form UB04 Digital Form

Contact

eSolutions Help Desk
888-333-8594, Option 1
Monday through Thursday 8 a.m. to 5 p.m. ET
Friday 8 a.m. to 4 p.m. ET

How to submit commercial claims through EDI

Instructions

You can submit commercial claims electronically as a trading partner or with a third-party clearinghouse. In either case, you or your clearinghouse will need to complete the required forms before we can accept and process any claims.

Become a Trading Partner

Contact

eSolutions Help Desk
888-333-8594, Option 1
Monday through Thursday 8 a.m. to 5 p.m. ET
Friday 8 a.m. to 4 p.m. ET

How to submit commercial claims via mail or fax

Instructions

  1. Download CMS 1500 or UB04 form 
  2. Print and complete form 
  3. Mail paper claim form to

    Blue Cross NC
    PO Box 35
    Durham, NC 27702

    Make sure all claims and attachments have member’s Blue Cross NC ID.
    Use black ink printing and completing the forms.
CMS 1500 Digital Form(PDF) UB04 Digital Form(PDF)

Contact

Provider Blue Line
800-214-4844
Monday through Thursday 8 a.m. to 5 p.m. ET
Friday 8 a.m. to 4 p.m. ET

Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.

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