Publication Date

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Many of our Medicare Advantage providers have received SOAP Notes in the mail this year. As the end of 2014 quickly approaches, we would like to encourage you to fill out and return these SOAP Notes. Blue Cross and Blue Shield of North Carolina (Blue Cross NC) will pay $100 for each SOAP Note returned and verified with a face-to-face encounter claim.

Here are some tips for successful completion:

  • Be sure to fill out all of the marked, required sections.
  • Be sure to submit a claim. The $100 incentive will be paid to you in addition to your normal office visit fee.
  • Make sure the exam date you enter on the SOAP Note matches the encounter date you enter on the claim.
  • Please make sure the provider signing the SOAP Note is the provider submitting the claim.

Faxed SOAP Notes will be accepted, but we encourage you to use our convenient online tool. It’s easier to submit SOAP Notes electronically, and you can also track your progress (click on the link above or go to

If you have any questions about this program, please contact Joe Richard at 919-765-1497 or If you have questions about incentive payments, please contact Teylo Thornton at 919-765-3256 or