Publication Date

Publication Date: 

We notified providers in early April via Provider News that Blue Cross and Blue Shield of North Carolina (Blue Cross NC) no longer wants providers to stamp or write "corrected" on CMS-1500 paper corrected claims.  Instead, claims must contain the correct billing code to help us identify when a claim is being submitted to correct or void a previously submitted claim.

Effective July 6, 2015, Blue Cross NC will only accept claims submitted with the correct submission type noted on the claim.  This information will be used to determine whether a claim is processed as an original or corrected claim.  These claim types should appear in Box 22 for professional claims and as the last digit in Box 4 for institutional claims.  The claim types are:

  • Type 1 = Original claim
  • Type 5 = Added services (institutional claims only)
  • Type 7 = Corrected claim
  • Type 8 = Void 

The notification in April served as 60-day notice to allow providers time to update their corrected claims process.  As of July 6, any incorrectly completed corrected claim that Blue Cross NC receives will reject as invalid.  If you have any questions, please call the Provider Blue LineSM at 1-800-214-4844 for assistance.