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Members Relieve your joint and muscle pain

Pain doesn't have to slow you down. Many of our health plans include care options to help you get back to doing what you love.

Keeping you on the go

Your muscles and joints power everything you do. Musculoskeletal pain, like knee, hip, or muscle issues, can disrupt daily life and drive up your health care costs.

Blue Cross and Blue Shield of North Carolina (Blue Cross NC) is helping members address their musculoskeletal health at all stages of treatment, from prevention to care to recovery.

The right care, when you need it

We make sure that you have the resources to get you back on your feet fast by providing support in:

Navigating your care

Taking care of the all the details of getting treatment can be tricky, especially when you're in pain. Care mangers with our Nurse Support Program can assess, coordinate, and assist with prior authorizations, helping members get the right care.

Getting exceptional care

When you need care, you want to know you're choosing a doctor you can trust. With specialty centers for spine surgeries and hip and knee replacements, our Blue Distinction program can give you confidence that your health is in good hands. 

Making treatment more affordable

We work with a group of specialized doctors1 to offer joint replacement programs that bundle your care into one payment. The entire process, from pre-surgery appointments to physical therapy, is simplified to save you stress and money.

Finding treatment and services

Whether you're starting your care, considering surgery, or looking for physical therapy for pain relief, we have in-network doctors and specialists who can help. You can search for trusted health care professionals in your network. It's the easiest way to get the right care.

Caring for your mental health

Chronic pain does more than just impact your body. It can take a toll on your mental health, too. We offer a range of resources to help you take care of your mind while healing your body.

Preventing future injuries

You don’t have to wait until your joints hurt before taking steps toward stronger musculoskeletal health. We offer a variety of wellness programs, including Rally Engage, which offers online fitness coaching and lets you earn rewards by getting active and making healthy choices.

Virtual physical therapy

Physical therapy doesn't have to mean another trip to the doctor's office. Many of our members can get expert guidance and personalized care right from home. Talk to your doctor to see if it is available through your care team.

Some Blue Cross NC plans offer access to Hinge Health to help relieve joint and muscle pain at home through personalized therapy.2

The no-cost program offers a complete clinical team of physical trainers, health coaches, and orthopedic specialists who can discuss surgery options, provide a second opinion, and guide care services.

Learn more about Hinge Health online⁠ or by calling 855-902-2777.

Every health plan is different. You can see the benefits covered by your plan in your Blue Connect member portal.

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