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Mental health care

Your mental health is an important part of your overall health. Try our Find Care tool to search for in-network psychiatrists, social workers, therapists, psychologists, and counselors.

We're here for you

If you're struggling with a mental health issue, you’re not alone. In any given year, 1 in 5 Americans will experience a mental illness.1This can include anxiety, depression, substance use, and other disorders.

If you’ve noticed you’re feeling unusually tired, sad, fearful, angry, or withdrawn, reach out for help.

In a psychiatric or medical emergency, call 911 or 988 (the Suicide or Crisis Lifeline) or visit your local emergency room.

Resources for members

Primary care providers

Your regular doctor can talk to you about your concerns and refer you to a specialist who can help.

Care navigators

Need help finding a behavioral health provider? Fill out a self-referral form, and one of our care navigators can help you.


Get the care you need from the comfort of home. If your plan has telehealth benefits, you can meet virtually with a therapist or mental health professional.2

Same-day care

If you or a loved one need same day access to a provider, on-demand clinicians can assist you virtually. Eligible members can register online to set up an appointment.3

Every health plan is different, but you can see the benefits covered by your plan with Blue Connect.

Mental health insights

Wellness journaling for physical and mental health

Journaling for physical and mental health can support you in your journey. And you don’t have to be a great writer for it to work.

Connecting with the right care

Figuring out where you “fit” on the spectrum of mental health is not always easy. But, the first step to finding a solution is to shake off the shame and stigma associated with mental health – because you are far from alone.

ADHD medication shortage

What to do if you can't find your ADHD drugs

Get in touch with us

Our North Carolina customer service team is here to help.