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Mental health care

Your mental health is an important part of your overall health. Try our Find Care tool to search for in-network psychiatrists, social workers, therapists, psychologists or counselors.

We're here for you

If you're struggling with a mental health issue, you’re not alone. In any given year, one in five Americans will experience a mental illness.1This can include anxiety, depression, substance use and other disorders.

If you’ve noticed you’re feeling unusually tired, sad, fearful, angry or withdrawn, reach out for help.

Resources for members

Primary care providers

Your regular doctor can talk to you about your concerns and refer you to a specialist who can help.


Find therapy, medication management, or a mental health provider who meets your needs.2 And see your costs before you book an appointment.


Get the care you need from the comfort of home. If your plan has telehealth benefits, you can meet virtually with a therapist or mental health professional.3

Care navigators

Need help finding a behavioral health provider? Fill out a self-referral form, and one of our Care Navigators can help you.

Call us

We’re here to help. If you need us, call customer service using the number on the back of your member ID card.

Every health plan is different, but you can see the benefits covered by your plan with Blue Connect℠.

Mental health insights

Healthy Living

Addressing senior isolation and loneliness

The detrimental impacts of senior isolation highlight the urgent need for providers, insurers and other health leaders to address this issue and find practical solutions to foster social connectedness among older adults.

Healthy Living

Mental care for a happier life

Mental health care often comes in two forms: behavioral care services – including therapy and medication – and wellness programs, which help address diet, exercise, mindfulness and other lifestyle choices.

Healthy Living

Connecting with the right care

Figuring out where you “fit” on the spectrum of mental health is not always easy. But, the first step to finding a solution is to shake off the shame and stigma associated with mental health – because you are far from alone.


  1. About Mental Health (

  2. Headway is an independent company providing behavioral health services on behalf of Blue Cross NC. Headway does not offer Blue Cross or Blue Shield products or services.

  3. Telehealth benefits are available on all plans either from Blue Cross NC or through the provider network. Blue Cross NC provides the telehealth program for your convenience and is not liable in any way for the goods or services received. Blue Cross NC reserves the right to discontinue or change the program at any time without prior notice. Decisions regarding your care should be made with the advice of a doctor. Depending on your plan, selected programs may not be available to you at this time. Check with Blue Cross NC Customer Service to determine your eligibility. Blue Cross NC has contracted with a third-party vendor independent from Blue Cross NC to bring you telehealth benefits.