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About Blue Connect

Pay my bill

Manage your payments with Blue Connect℠

You can use your Blue Connect member portal to see invoices, make payments and enroll in AutoPay. 

Never miss a bill or payment

Blue Connect makes it easy to keep track of bills for both you and your family.

See your monthly invoices

It's easier to manage your budget when all your premium bills are in one place. 

Make premium payments online

It’s quick and easy to see just how much you owe and make your payment.

Enroll in AutoPay

AutoPay is a stress-free way to get your bills paid on time, every time.

Register for Blue Connect

It's easy for Blue Cross NC members to register for Blue Connect℠ member portal and access their health benefits on the go.

Frequently asked questions

If you make a one-time payment online, you can still receive a paper bill. You also have the option of going “paperless” and receiving email notification when your invoice is available online. If you sign up for automatic recurring (monthly) payments, you are automatically enrolled in email bill notifications and you will no longer receive bills by postal mail.

Starting October 2017, AutoPay billing notifications are sent 5 days prior to the due date of the 1st of the month.



Bank Draft: You can set up automatic recurring payments with a bank draft by entering your bank account information in the Billing & Payments area of Blue Connect, our secure member site.

Credit or Debit Card: You can set up automatic recurring payments by credit or debit card by entering your credit or debit card information in the Billing & Payments area of Blue Connect, our secure member site. We accept credit or debit cards with MasterCard, Visa, American Express or Discover logos. For bank draft, credit card or debit card, simply log in to Blue Connect, go to Billing & Payments and set up AutoPay.

Follow these steps:

  1. Log in to Blue Connect
  2. Choose Account
  3. Choose Manage Billing & Payments
  4. Choose Edit My Billing Profile on the right

If you're cancelling recurring payments and no further action is taken, the change to your account profile will take affect for the next billing period.

You can make changes as long as it's not within 10 days of your invoice date. During this period you will be unable to cancel recurring payments.

No. Blue Cross NC provides this service at no cost to registered log in to Blue Connect members enrolled in individual and family plans. Although Blue Cross NC does not charge for this service, some banks may charge a fee for automatic bank drafts. Check with your bank for more information.