Once you're enrolled, when you pick up a covered prescription, your Medicare plan will automatically let the pharmacy know that you’re participating in this payment option. Even though you won’t pay for your drugs at the pharmacy, you’re still responsible for the out-of-pocket costs. If you want to know what your drug will cost before you take it home, call customer service at the number on the back of your member ID card or ask the pharmacist.
Each month, your plan will send you a bill with the amount you owe for your prescriptions, along with information on how to make a payment. Your plan premium, if there is one, will be billed and paid separately.
You can leave the Medicare Prescription Payment Plan at any time by contacting your health or drug plan. If you leave your current plan or switch to a new plan, your participation in the Medicare Prescription Payment Plan will end, and you'll be asked to pay your remaining balance.
Members can submit a complaint or grievance to Medicare. Visit the Prescription drug coverage determinations, appeals, and grievances page to get help with appeals and grievances for your Medicare drug coverage.