Proof of creditable coverage

You can request a certificate for terminated policies from Blue Cross and Blue Shield of North Carolina (Blue Cross NC) for up to 24 months following termination. If your policy is still active, and you need a Certificate of Creditable Coverage document, please call the Customer Service number on your Blue Cross NC ID card.

To submit an online request or change, you must be a member of the reference Blue Cross NC health plan, or a group benefits administrator authorized to make requests or changes on the member's behalf. Following receipt of your request, you will receive your proof of coverage certificate through regular mail within 10 days.