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members Navigate cancer care with confidence

Our resources are designed to make getting your care easier every step of the way so you can stay focused on healing.

Find cancer research, support groups, and survivor resources
Support built for you

A cancer diagnosis and treatment plan can bring up a lot of questions.

Our team of care managers – nurses, social workers, dietitians, and pharmacists – are available to many health plan members to provide one-on-one support. They'll answer your questions and get you the cancer care services and benefits available to you.1

You can continue to get assistance from care managers even after your treatment is over to help throughout recovery and remission.

Learn More About Care Management
Explore other available resources
Tools to find care

Getting care within your Blue Cross and Blue Shield of North Carolina (Blue Cross NC) network can help keep your bills lower.

Using our doctor search, you can find in-network treatment centers, oncologists, and other specialists near you.

Find Care
Nutrition services

Many Blue Cross NC plans provide up to 30 free preventive care visits a year with a licensed dietitian nutritionist in your network.2 They can help you maintain your strength and find foods that work for you, even when your appetite is low.

See How a Dietitian Can Help
Mental health care

You have access to a variety of mental health resources, like in-person counseling and virtual appointments with mental health specialists. There's a resource that fits you for whatever you're feeling during your cancer care.

Discover Mental Health Resources
Telehealth options

With telehealth, you can get care without leaving your home.3 Blue Cross NC members have access to TelaDoc® Health, which gives you 24/7 access to board-certified doctors and on-demand care.4

Learn About Telehealth
Stay on top of your care

Every health plan is different.2 Learn what benefits are included in your plan in Blue Connect.

Your account also allows you to:

  • Manage your plan
  • Access cancer-related benefits
  • Get treatment cost estimates
  • Track your claims
Log In to Blue Connect Learn about Blue Connect
Resource library Cancer education and research Support groups Caregiver resources Survivor resources
Support groups

You don't need to go through this alone. Support groups can be a powerful source of comfort, connection, and strength. Find groups – both in-person and online – where you can share your experiences, hear from others in the same situation, and find encouragement.

Caregiver resources

Caring for someone with cancer takes support, too. Whether you need advice, a listening ear, or a place to share experiences, there are resources for caregivers.

Life after cancer

Remission is a major milestone, but life as a cancer survivor has its own challenges and questions. These resources can help you move into life after cancer and manage your long-term health.5

Health insurance basics

Get reliable answers to your insurance questions, such as how to submit a claim or find the right doctor.

How to read your explanation of benefits

Learn more about what’s in an explanation of benefits (EOB) and how to read the documents sent along with it.

Understanding prescription drug costs

Understanding prescription drug costs, types, and tiers can be challenging. Let us explain what goes into prescription medications and their costs.

How to submit a claim

Need to submit a claim for medical services you received? Learn about when and how to file a claim for reimbursement.

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Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.

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© 2025 Blue Cross and Blue Shield of North Carolina. ®, SM Marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. All other marks and names are property of their respective owners. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association.