Contact Us

About Medicare

Blue Medicare HMO and Blue Medicare PPO

Blue Medicare HMO: 1-888-310-4110

Blue Medicare PPO: 1-877-494-7647

Hours of operation: seven (7) days a week, 8 a.m. - 8 p.m.

1-888-451-9957 (TTY)

1-336-659-2963 (Fax)

In Person

Blue Medicare HMO and Blue Medicare PPO

5660 University Parkway

Winston-Salem, NC 27105

Monday - Friday 8 a.m. - 5 p.m.

or

1965 Ivy Creek Blvd.

Durham, NC 27707

Monday - Friday 8 a.m. - 5 p.m.


Blue Medicare Rx

Phone and Fax Numbers

1-888-247-4142 (toll-free)

1-888-247-4145 (TTY)

Hours of operation: seven (7) days a week, 8 a.m. - 8 p.m.

(Call this number to request a coverage determination exception or with questions about quantity limitations and prior approval)

Fax: 1-336-659-2963


Blue Medicare Supplement

Phone and Fax Numbers

1-800-672-6584 (toll-free)

1-888-247-4145 (TTY)

1-336-659-2963 (Fax)

 


Addresses

Mailing Main Address and Phone Numbers

Blue Cross and Blue Shield of North Carolina

P.O. Box 17509

Winston-Salem, NC 27116

1-800-250-3630

Address for Mailing All Enrollment Forms

Blue Cross NC

Direct Sales Enrollment

P.O. Box 17168

Winston-Salem, NC 27116

Street Address for Deliveries by FedEx or UPS

Blue Cross NC 5660

University Parkway

Winston-Salem, NC 27105

Address for MAPD Premium Payment

Blue Cross NC

P.O. Box 580042

Charlotte, NC 28258-0042

Address for Blue Medicare Rx Premium Payment

Blue Cross NC

P.O. Box 580009

Charlotte, NC 28258-0009

Address for Blue Medicare Supplement Premium Payment

Blue Cross NC

PO Box 580011

Charlotte, North Carolina 28258-0011