Contact Us

About Medicare

Blue Medicare HMO and Blue Medicare PPO

Blue Medicare HMO: 1-888-310-4110
Blue Medicare PPO: 1-877-494-7647

Hours of operation: seven (7) days a week, 8 a.m. - 8 p.m.

1-888-451-9957 (TTY)

In Person

Blue Medicare HMO and Blue Medicare PPO

5660 University Parkway
Winston-Salem, NC 27105
Monday - Friday 8 a.m. - 5 p.m.

or

1965 Ivy Creek Blvd.
Durham, NC 27707
Monday - Friday 8 a.m. - 5 p.m.


Blue Medicare Rx

Phone and Fax Numbers
1-888-247-4142 (toll-free)
1-888-247-4145 (TTY)
Hours of operation: seven (7) days a week, 8 a.m. - 8 p.m.
(Call this number to request a coverage determination exception or with questions about quantity limitations and prior approval)
Fax: 1-336-659-2957


Blue Medicare Supplement

Phone and Fax Numbers
1-800-672-6584 (toll-free)


Addresses

Mailing Main Address and Phone Numbers
Blue Cross and Blue Shield of North Carolina
P.O. Box 17509
Winston-Salem, NC 27116
1-800-250-3630

Address for Mailing All Enrollment Forms
Blue Cross NC
Direct Sales Enrollment
P.O. Box 17168
Winston-Salem, NC 27116

Street Address for Deliveries by FedEx or UPS
Blue Cross NC 5660
University Parkway
Winston-Salem, NC 27105

Address for MAPD Premium Payment
Blue Cross NC
P.O. Box 580042
Charlotte, NC 28258-0042

Address for Blue Medicare Rx Premium Payment
Blue Cross NC
P.O. Box 580009
Charlotte, NC 28258-0009

Address for Blue Medicare Supplement Premium Payment
Blue Cross NC
PO Box 580011
Charlotte, North Carolina 28258-0011