Need help with your group plan during COVID-19? You have options.
We know managing or operating a business - large or small - can be stressful when something unexpected happens. We want to make it easier for you to make the right choices for your group health insurance plan during this time.
If you need immediate help with your plan options or answers to questions not found here, please contact your Blue Cross NC Representative.
What we are doing for you and your employees:
We're Supporting Your Business
- Waiving actively at work provisions*
- Waiving 30-hour work requirement*
- More time to pay premiums
Job Loss is a Qualifying Event
- Employees can shop ACA compliant plans
- Short-term plan options available1
- Medicare plans for eligible employees
Over-the-Phone Coverage Help
- Real people, real help for employees
- Variety of options for fast coverage
- One-on-one help choosing a plan
*These accommodations are in place through July 31. Certain restrictions may apply. We are constantly evaluating these benefits and accommodations and they may change.
Maintaining Employee Coverage
I want to continue to provide coverage...
If you have a current group health plan with Blue Cross NC, we are extending options to help you manage your plan and make it easier to continue offering coverage to your employees.
Help for Employers
Through July 31, 2020, we are:
- Waiving ‘actively at work’ provisions
- Waiving the 30 hours per week work requirements
These options may change. You can log in to Employer Services for the latest news updates on policy and coverage changes related to COVID-19.
We know you may have a lot of questions about providing coverage, like:
- Does Blue Cross NC cover antibody testing and what does it include?
- What kind of employer reporting is available to determine costs related to COVID-19?
You can contact your Blue Cross NC representative for immediate help or for answers to common questions.
Help for Employees
To ensure our members have access to the care they need, Blue Cross NC has made some policy changes that apply to all group plans and benefit changes that apply to all fully-insured plans. Self-insured groups have the option to adopt the benefit changes if they choose.
We are constantly evaluating the state of COVID-19 to ensure we are providing the right benefits for our members. You can find the most up-to-date information and learn more about these changes at the COVID-19 for Members page.
Frequently Asked Questions
During this unprecedented time, your organization may need to make difficult decisions affecting employment status and health insurance eligibility. Below are answers to some questions you may have regarding your options and what you can expect from Blue Cross NC.
*these FAQs are for Employers who have had to terminate or furlough employees.
*these FAQs are for Employers who have had to terminate or furlough employees.
You can download our Employer FAQs to have available when you need them.