Important Information for Customers of Blue Medicare HMO Essential

On Sept. 28, 2018, Blue Cross NC became aware of an incident that resulted in the unauthorized disclosure of members’ information. The unauthorized disclosure occurred in an annual required mailing to certain customers of our Blue Medicare HMO Essential plan.

If you are affected by this incident, you will receive a corrected mailing and a notice of the unauthorized disclosure.

Blue Cross NC regrets this incident and apologizes to our customers impacted by it. Please be assured we are committed to safeguarding personal information and providing quality services to all our customers. If you have any questions, you may call Blue Cross NC toll-free at 1-888-310-4110 or TTY 888-451-9957.